Uphold and model Our Cultural Values Adhere to all applicable laws and ethics (HIPAA (Health Insurance Portability and Accountability Act), Exceptions to confidentiality, Reporting Abuse, Duty to Warn etc.) Answer calls/chats within standard service levels Apply sound clinical judgement and consult with fellow clinical professionals when indicated Triage calls/chats based

Data entry of authorization requests from Providers, including but not limited to Treatment Authorizations Requests, Out of Network invoices, Retroactive Requests, Outpatient Authorization Requests, Day Service Requests, Therapeutic Behavioral Services, Intensive Home Based Services, Therapeutic Foster Care Requests, Treatment Plans, Claims Assessments, Inpatient and Outp

Deliver remote care throughout an 8 week evidence based program Monitor participant progress, provide follow up communications and care coordination recommendations, and document session notes Participate as a member of the care team and assist participants as needed with accessing resources, as well as obtaining consent and authorization forms Identify and respond to hig